Slack App Home

Browse recordings, manage links, and create new recording links from the Userplane tab inside Slack

When you connect Slack, a Userplane tab appears in the Apps section of your Slack sidebar. The App Home gives you a personal dashboard — recent recordings, recent links, and an inline form for creating new ones — without leaving Slack.

Dashboard overview

Open the Userplane app in Slack and click the Home tab. You’ll see:

• Recent Recordings — the three most recent recordings in your workspace, with thumbnails and links to open them in Userplane.
• Recent Links — the three most recent recording links you’ve created.
• Create Link — a button to open the inline link creation form.

Userplane App Home — connected view

The App Home shows data specific to your account. If your email isn’t matched to a workspace member, you’ll see an access prompt instead.

Creating a link

1. Click Create Link

   In the App Home, click Create Link.

   

   Create Link button in App Home

2. Select a project and domain

   Choose the Project and Domain from the dropdowns. Your last selection is remembered for the next time.

   

   Inline create link form

3. Click Create

   Click Create. The link is generated and the App Home updates to show a success view with the new link URL.

   

   Link created — success view

Browsing recordings

1. Click View All in the Recordings section

   From the App Home, click View All under Recent Recordings to open the full browse view.

   

   Browse recordings view

2. Apply filters

   Use the filter dropdowns to narrow by Project, Domain, or Date Range (last 7 days, last 30 days, or all time).

3. Click Go

   Click Go to apply your filters. Results update in the same view.

4. Navigate pages

   Use the Next and Previous buttons to move through paginated results (10 recordings per page).

5. Open a recording

   Click any recording to open it in Userplane for full playback and inspection.

Browsing links

1. Click View All in the Links section

   From the App Home, click View All under Recent Links.

   

   Browse links view

2. Apply filters

   Filter by Project, Domain, or Status (active, expired, or all).

3. Click Go

   Click Go to apply your filters.

4. Navigate pages

   Use Next and Previous to page through results.

Viewing recordings

When a customer completes a recording, click it from the App Home or browse view to open it in Userplane. You’ll have access to the full playback view with synchronized session data.

Recording

Recording playback

Console logs

Console log list

Network logs

Network request list

Actions

Actions list

Requirements

• The Slack integration must be connected.
• The agent must be a member of the Userplane workspace (matched by email).

Related articles

• Slack Integration — overview and connection guide.
• Slack Slash Command — create recording links from any channel.
• Slack Message Shortcuts — create links from a message context menu.
• Slack Notifications — recording arrival notifications in Slack.