Chrome Extension Link Creation

Create recording links from the Chrome extension using the side panel, keyboard shortcut, context menu, or omnibox

The Chrome extension supports multiple ways to create recording links. Every method opens the same Create Link form in the side panel and produces the same link.

Create a recording link

Extension Icon

1. Click the Userplane icon

   Click the Userplane icon in your Chrome toolbar. The side panel opens to the Links list.

2. Open the Create tab

   Click the Create tab in the bottom navigation of the side panel.

   
3. Fill in the form

   • Link Reference (optional) — a URL, ticket number, or customer reference. Auto-populates with the current tab URL if Prefill Reference is enabled.
   • Domain (required) — select from your workspace’s domains. The first domain is auto-selected.
   • Project (optional) — associate the link with a project for organization. The default project is auto-selected if one exists.
   • Reusable — toggle whether the link can be used for multiple recordings or just one.
4. Create the link

   Click Create Link. If successful, the Share Link screen appears.

5. Share the link

   Click Copy Link to copy the URL to your clipboard, then paste it into your help desk reply, email, or chat.

   

Keyboard Shortcut

1. Press the shortcut

   Press Cmd+Shift+Y (Mac) or Ctrl+Shift+Y (Windows/Linux) from any Chrome tab. The side panel opens directly to the Create Link form.

   
2. Fill in the form

   • Link Reference — auto-populates with the current tab URL if Prefill Reference is enabled. Edit or clear it as needed.
   • Domain (required) — select from your workspace’s domains.
   • Project (optional) — associate the link with a project.
   • Reusable — toggle for single or multiple recordings.
3. Create the link

   Click Create Link. The Share Link screen appears.

4. Share the link

   Click Copy Link to copy the URL to your clipboard, then paste it into your help desk reply, email, or chat.

You can customize this shortcut at chrome://extensions/shortcuts. Find Userplane and change the Create Recording Link binding to your preferred key combination.

Context Menu

1. Right-click to open the menu

   Right-click anywhere on a web page and select Create Recording Link. You can also right-click the Userplane extension icon in the toolbar and select Create Recording Link.

   
2. Fill in the form

   The side panel opens to the Create Link form. If Prefill Reference is enabled, the Link Reference field auto-populates with the current page URL.

   • Domain (required) — select from your workspace’s domains.
   • Project (optional) — associate the link with a project.
   • Reusable — toggle for single or multiple recordings.
3. Create the link

   Click Create Link. The Share Link screen appears.

4. Share the link

   Click Copy Link to copy the URL to your clipboard, then paste it into your help desk reply, email, or chat.

Omnibox

1. Activate the omnibox

   Type userplane in the Chrome address bar, then press Tab. The address bar changes to show “Userplane - Create Recording Link”.

   
2. Type a reference and press Enter

   Type a reference — a customer name, ticket number, or URL — and press Enter. The side panel opens to the Create Link form with your reference pre-filled.

   
3. Complete the form

   • Domain (required) — select from your workspace’s domains.
   • Project (optional) — associate the link with a project.
   • Reusable — toggle for single or multiple recordings.
4. Create the link

   Click Create Link. The Share Link screen appears.

5. Share the link

   Click Copy Link to copy the URL to your clipboard, then paste it into your help desk reply, email, or chat.

The omnibox works well when the reference is already known — such as a ticket number or customer name — and you want to skip opening the side panel first.

Prefill Reference

When Prefill Reference is enabled in Settings, the Create Link form auto-populates the Link Reference field with the URL of your current active tab — for example, the help desk ticket you’re viewing.

Prefill Reference is on by default. Toggle it off in extension settings to enter references manually.

Prefill Reference works with all creation methods — side panel, keyboard shortcut, context menu, and omnibox. When using the omnibox, the typed reference overrides the auto-populated URL.

When to use each method

Method	Best for	Reference
Side panel Create tab	When you’re already in the side panel	Auto-populated or manual
Keyboard shortcut (Cmd+Shift+Y)	Quick link creation from any tab	Auto-populated from current tab
Context menu (right-click)	Creating a link while viewing a specific page	Auto-populated from current tab
Omnibox (userplane + Tab)	When you know the exact reference to use	Typed by you

All methods produce the same recording link — the only difference is how you reach the form and what’s pre-filled.

Related articles

• Chrome Extension Side Panel — overview of the side panel navigation.
• Chrome Extension Link Management — browse, edit, and delete links.
• Chrome Extension Recordings — browse recordings received from your links.
• Requesting a Recording — creating links from the Userplane dashboard.
• Reusable Links — how reusable links work.